Retail Fundamentals



Customer Service Excellence

Customer Service Excellence

Burning Platform in Retail

Burning Platform in Retail

7 Secrets for Successful Retail CEOs

7 Secrets for Successful Retail CEOs

Retail Operations Management

Retail Operations Management

Retail New Age Selling Skills

Retail New Age Selling Skills

7 Reasons for Benchmarking

7 Reasons for Benchmarking

8D Problem Solving Process

8D Problem Solving Process

Cause and Effect Matrix

Cause and Effect Matrix

Failure Modes and Effects Analysis

Failure Modes and Effects Analysis

Fundamentals of Retail Supply Chain Management

Fundamentals of Retail Supply Chain Management

Quality Tools for Data Collection and Analysis

Quality Tools for Data Collection and Analysis

Set Up and Lead Time Reduction

Set Up and Lead Time Reduction

Stages of Supply Chain Excellence

Stages of Supply Chain Excellence

Stages of Transportation Excellence

Stages of Transportation Excellence

The Global Retail Academy has carefully designed an all encompassing, revolutionary and highly engaging set of Retail and Supply Chain Fundamental Programs.

The Retail Fundamentals comprise 10 courses that have been designed to take you on a carefully planned journey towards the best in the world status. The courses adopts a strategic, systematic flow in terms of teaching you the skills and knowledge to master the retail process for the 21st century.

COURSES include: Introduction to Retail - District Management - Loss Prevention - Retail Operations Management- Category Management - Retail New Age Selling Skills - Customer Service Excellence - Burning Platform in Retail - 7 Secrets for Successful Retail CEOs - Brand Management

The Retail Supply Chain Fundamentals comprise over 10 courses and has been designed to turn your retail organisation into a best practice retailer who relies on integrating your end-to-end supply chain. Discover what you need to focus on in order to make the transformation. Understand how the world has changed and why this means you must reinvent yourself and your business to stay in the game or risk becoming obsolete.

COURSES include: Retail Supply Chain Management - JIT - Setup & Lead Time Reduction - 7 Reasons for Benchmarking - 8 Disciplines: Problem Solving - Cause & Effect - Failure Modes & Effect Analysis - Quality Tools for Data Analysis - S&OP Planning - Stages of Supply Chain Excellence - Stages of Transportation Excellence

The online courses are supported by monthly instructional webinars with retail experts and retail thought leaders who will not only teach you the curriculum but also answer any questions that you may have as you engage in the learning process.

Access to 21 beginner-level courses for $5.00 per month

Get full access to over 20 courses in our Retail Fundamental programs for just $5 per month.



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